1. Overview
This Privacy Policy explains how Car Part Leads HQ collects, uses, stores, and shares information through our website, lead forms, phone calls, email communications, analytics tools, and lead generation services.
By using our website or services, submitting information, requesting auto parts leads, or participating as a vendor, you agree to this Privacy Policy.
2. Information We Collect
We may collect information submitted directly through our website, forms, phone calls, emails, and other communications. This may include names, company names, phone numbers, email addresses, business type, requested lead types, messages, and other information voluntarily provided.
We may collect information related to buyer inquiries, including part requested, vehicle information, location, contact details, inquiry source, submission time, and related request details.
We may also collect technical information such as IP address, browser type, device type, operating system, pages viewed, referral source, approximate location, session information, form interactions, and website engagement data.
3. How We Use Information
We use information to operate our website, respond to inquiries, provide lead generation services, deliver buyer inquiries to participating vendors, communicate with vendors and buyers, maintain business records, improve website performance, evaluate lead quality, prevent fraud, and protect our legal rights.
4. Buyer Inquiry Sharing
When a buyer submits a request for an automotive part, Car Part Leads HQ may share the buyer's inquiry information with one or more participating vendors so those vendors can respond to the buyer's request.
Depending on the program, buyer inquiries may be delivered exclusively to one participating vendor or shared with a limited number of participating vendors.
Once buyer information is delivered to a participating vendor, that vendor is independently responsible for its own communications, privacy practices, payment practices, customer service, warranties, shipping, returns, refunds, and legal compliance.
5. Independent Vendor Practices
Car Part Leads HQ does not control the privacy practices, security practices, payment processing, business conduct, customer service, inventory, shipping, warranty practices, or fulfillment practices of participating vendors.
Buyers should review the terms, privacy practices, payment methods, warranty terms, and business policies of any participating vendor before making a purchase.
6. Payment Card Information
Car Part Leads HQ does not request, collect, process, or store consumer credit card numbers or debit card numbers through its lead request forms.
If a buyer chooses to purchase an automotive part from a participating vendor, any payment information provided to that vendor is handled solely by the vendor or the vendor's payment processor. Car Part Leads HQ is not responsible for any vendor's payment processing, card security, chargebacks, refunds, fraud prevention, or handling of payment information.
7. Website Analytics
We may use analytics tools, including Google Analytics, to understand how visitors use our website. Analytics tools may collect information such as page views, traffic sources, device information, session behavior, form starts, form submissions, and general engagement data.
This information helps us improve the website, measure performance, and understand how visitors interact with our services.
8. Cookies and Similar Technologies
Our website and third-party tools may use cookies, pixels, scripts, tags, or similar technologies for analytics, performance, security, advertising measurement, and website functionality.
You may control cookies through your browser settings, though disabling cookies may affect some website features.
9. Vendors, Service Providers, and Business Tools
We may share information with trusted service providers that help us operate our business, including website hosting providers, form processing providers, email systems, analytics platforms, communication tools, payment processors for our own services, customer management tools, and security providers.
These providers may process information only as needed to support our website, business operations, and services.
10. Legal and Safety Uses
We may use or disclose information when we believe it is necessary to comply with law, respond to legal process, protect our rights, prevent fraud, investigate misuse, enforce our Terms & Conditions, protect users, or protect the security and operation of our website and services.
11. Data Retention
We retain information for as long as needed for business, operational, accounting, legal, fraud prevention, dispute resolution, and service purposes. Retention periods may vary depending on the type of information and the reason it was collected.
12. Data Security
We use reasonable administrative, technical, and organizational safeguards to protect information. No website, internet transmission, database, form tool, email system, or online service can be guaranteed completely secure.
13. No Sale of Confidential Vendor Information
Car Part Leads HQ does not sell confidential vendor account information. Buyer inquiry information is shared with participating vendors for the purpose of responding to buyer requests for automotive parts.
14. Children's Privacy
Our website and services are intended for business and automotive part-related use. They are not directed to children under 13, and we do not knowingly collect information from children under 13.
15. Third-Party Links
Our website may contain links to third-party websites or services. Car Part Leads HQ is not responsible for the privacy practices, security, content, or business conduct of third parties.
16. Your Choices
You may contact us to update your information, ask questions about your information, request that we stop contacting you, or request removal from certain communications where applicable.
17. Business Transfers
If Car Part Leads HQ is involved in a merger, acquisition, sale of assets, reorganization, or similar business transaction, information may be transferred as part of that transaction.
18. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Continued use of our website or services after changes are posted means you accept the updated Privacy Policy.
19. Contact
Car Part Leads HQ
Phone: (830) 308-7321
Email: info@carpartleadshq.com
Website: https://carpartleadshq.com